HealoGenic

AI Transparency Notice

Last Updated: March 2026

HealoGenic.ai uses artificial intelligence to power several features of our platform. In the spirit of transparency — and in compliance with the EU AI Act (Regulation (EU) 2024/1689) — this notice describes the AI systems we use, how they work, and how we ensure responsible use.

1. AI Systems We Use

1.1 Healo Guide (Conversational AI)

The Healo Guide is an AI-powered conversational wellness assistant. It provides educational information about Ayurvedic traditions, yoga, meditation, nutrition, and holistic wellness.

  • Technology: Amazon Bedrock with Anthropic Claude models
  • Purpose: Answer wellness questions, provide educational guidance, suggest content on the platform
  • Limitations: The Healo Guide clearly identifies as an AI, not a medical professional. It is programmed to redirect users to emergency services for crisis situations and to recommend professional consultation for medical concerns
  • Data use: Conversations are processed in real time and not retained by the AI provider for training. See our Privacy Policy for details on conversation storage

1.2 Content Generation Engine

We use AI to assist in researching and drafting educational content (articles, remedy descriptions, practice guides) that appears on the platform.

  • Technology: Amazon Bedrock with Anthropic Claude models, integrated with research tools (PubMed, psychology databases, classical Ayurvedic texts)
  • Process: Research aggregation → AI-assisted draft generation → Automated compliance check → Human editorial review → Publication
  • Human oversight: All AI-generated content is reviewed by human editors before publication. Content that does not meet our quality and accuracy standards is revised or rejected

1.3 Personalization Agent

Our personalization system uses algorithmic curation to recommend content based on your preferences and interactions.

  • Inputs: Dosha profile, topic preferences, bookmarks, wellness insights extracted from Healo Guide conversations, seasonal factors
  • How it works: A scoring algorithm ranks content relevance based on your wellness profile. Content with higher relevance scores appears higher in your personalized feed
  • User control: You can update your dosha profile and topic preferences at any time to change your recommendations. The anonymous feed (available without an account) uses recency-based ranking only

1.4 Interactive Wellness Tools

We offer AI-powered interactive tools for educational purposes:

  • Food Checker: Analyzes food items for Ayurvedic properties and dosha compatibility
  • Symptom Explorer: Provides educational information about symptoms from an Ayurvedic perspective (not a diagnostic tool)
  • Diet Calculator: Generates personalized dietary suggestions based on dosha profile and wellness goals
  • Cognitive Reframing: Uses evidence-based cognitive behavioral techniques to help reframe negative thought patterns

All interactive tools are for educational and informational purposes only. They are not medical devices and do not provide medical diagnoses or treatment recommendations.

2. EU AI Act Classification

Under the EU AI Act, our AI systems are classified as limited risk (Article 50). They are not classified as high-risk because they:

  • Do not make decisions that significantly affect individuals' health, safety, or fundamental rights
  • Provide educational information, not medical diagnoses or treatment plans
  • Are clearly identified as AI systems (users are informed they are interacting with AI)
  • Include human oversight in the content generation pipeline

As a limited-risk AI system, our primary obligation is transparency — which this notice fulfills by informing you that you are interacting with AI-generated content and AI-powered features.

3. AI Model Provider

Our AI features are powered by Amazon Bedrock using Anthropic Claude models. Amazon Bedrock provides a managed AI service with the following relevant properties:

  • Input and output data is not used to train or improve foundation models
  • Data is encrypted in transit and at rest
  • Processing occurs within AWS infrastructure with appropriate data protection controls

4. Human Oversight

We maintain human oversight of our AI systems in the following ways:

  • Content review: All AI-generated articles, remedies, and guides are reviewed by human editors through our admin review queue before publication
  • Compliance checks: Automated scanning for prohibited health claims is supplemented by human review of flagged content
  • Safety guardrails: The Healo Guide has built-in safety protocols for emergency situations, hard redirects for crisis topics, and soft redirects for medical concerns
  • Ongoing monitoring: We regularly review AI outputs for quality, accuracy, and safety, and update our systems accordingly

5. Your Rights Regarding AI

You have the right to:

  • Know when you are interacting with an AI system (this notice)
  • Understand how AI-generated content is created (described above)
  • Opt out of personalized recommendations by using the platform without an account or by clearing your preferences
  • Request human review of any AI-generated content you believe to be inaccurate or harmful
  • Access, correct, or delete any data used for personalization (see our Privacy Policy)

6. Contact Us

If you have questions about our use of AI, want to report an issue with AI-generated content, or wish to exercise your rights, contact us at:

AI Transparency Notice — HealoGenic.ai | HealoGenic.ai